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Wednesday
27May2009

Having sleep issues?

If you are having sleep issues then try some over-the-counter sleeping medication. Unfortunately I will not be touching on that topic, seek advise from your family doctor. If you are having sleep issues with your computer that is where I can help. There's a few small troubleshooting steps you can perform before calling Apple or HappyMacs.  These steps can help when:

  • Your computer is not going to sleep
  • Your computer will not wake up from sleep
  • Your computer is having problems turning on
  • Your computer is showing the wrong amount of time remaining on your battery when running off of battery power.  For instance, you know you should be getting two hours and are only getting 30 minutes.

MacBook, MacBook Pro except MacBook Pro (17-inch, Early 2009)

  1. If the computer is on, turn it off.
  2. Disconnect the AC adapter and remove the computer's battery.
  3. Press and hold the power button for 5 seconds and then release the button.
  4. Reconnect the battery and AC Adapter.
  5. Press the power button to restart the computer

MacBook Air (Original), MacBook Air (Late 2008) andMacBook Pro (17-inch, Early 2009)

  1. If the computer is on, turn it off by choosing Shutdown from the Apple () menu.
  2. Connect the power adapter to a working power source.
  3. On the built-in keyboard, press (left) Shift-Control-Option along with the power button once.
  4. Wait 5 seconds and press the power button to start the computer.

Note: You must use the keys on the left side of the built-in keyboard.

If you happen to have a PowerBook or iBook prior to the Intel processor switchover then check out Apple's KenowledgeBase article here: http://support.apple.com/kb/HT1431

If you continue to have any issues after doing this, contact us or give Apple a call if you are under warranty.

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